Effective Date: September 12, 2026
Welcome to TrueGloss (truegloss.in). These Terms and Conditions govern your access to and use of our website and services. By browsing this website, creating an account, or purchasing our facial cleansers and skincare items, you agree to comply with and be legally bound by these terms.
- General Overview and Acceptance This website is operated by TrueGloss. Throughout the site, terms like "we," "us," and "our" refer to TrueGloss. By visiting our store or buying something from us, you engage in our "Service" and agree to abide by these terms, including additional policies referenced herein.
2. Use of the Website and Account Registration
-
You must be at least 18 years of age or accessing the site under the direct supervision of a legal guardian to make purchases on
truegloss.in. -
You agree to provide current, complete, and accurate account, purchase, and billing details for all transactions completed on our store.
-
You are solely responsible for maintaining the security and confidentiality of your account credentials and password.
3. Products, Pricing, and Descriptions
-
Our facial washes and skincare creams are formulated with natural ingredients. We make every reasonable effort to display product colors, ingredients, and descriptions as accurately as possible.
-
All prices listed on the website are in Indian Rupees (INR) and are subject to change without prior notice. We reserve the right to modify or discontinue any product at any time.
4. Payment Terms
-
All payments must be cleared successfully through our integrated, secure payment gateway partners before orders are approved and dispatched.
-
We reserve the right to refuse or cancel any order if fraudulent activity, unauthorized transaction attempts, or pricing errors are suspected.
5. Limitation of Liability and Disclaimer of Warranties
-
TrueGloss products are designed for external skincare use. Individual skin types vary; therefore, we recommend performing a patch test prior to full application. We do not warrant that the quality of any products or services will meet your exact medical expectations.
-
In no event shall TrueGloss, its directors, employees, or partners be liable for any direct, indirect, incidental, punitive, or consequential damages resulting from your use of the website or purchased skincare items.
6. Governing Law and Jurisdiction These Terms and Conditions shall be governed by and construed in accordance with the laws of India. Any legal disputes or claims arising out of these terms shall be subject to the exclusive jurisdiction of the courts located in India.
7. Contact Information For any inquiries regarding these Terms and Conditions, please reach out to us at:
-
Email: infobalajiherbals@gmail.com
-
Phone: +91 8168328920